BoxMap Support
Getting started
- Create a move and review the default rooms.
- Add a box with a short Box label, destination room and optional items or photo.
- Use Open First for anything needed on the first night.
- Move the box through To Pack, Packed, Arrived and Unpacked.
I tapped the wrong status
BoxMap’s status action cycles one step at a time:
To Pack → Packed → Arrived → Unpacked → To Pack
Use Reset to To Pack after Unpacked when correcting a test or accidental tap.
QR scanning does not work
Open iPhone Settings → Privacy & Security → Camera and allow BoxMap to use the camera. Return to BoxMap and scan a BoxMap label. If the label is not recognized, use manual search.
I cannot find a box
Search by box label, room, note or item name. You can also open Needs attention to review boxes without a destination room, not yet arrived or not yet unpacked.
Export and photos
Use Export project to create a CSV or PDF. Photos attached to boxes are included in the full project PDF export. The compact QR label sheet is designed for scanning and does not include box photos.
Local data and sharing
The core workflow works locally on your iPhone. Household iCloud sharing is optional and depends on the Apple account and CloudKit configuration available for the distributed version.
Contact us
When contacting support, include the app version, iOS version, device model and a short description. Do not send passwords, Apple Account credentials or private QR label contents.